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they don’t work
Ease of UseRated 1.0 on a scale of 1 to 5Poor ExcellentLength of WearRated 1.0 on a scale of 1 to 5Poor ExcellentWas this helpful?LLONDONTOWN16 seconds agoThank you for your feedback, Cheryl Pearl! I’m sorry to hear about your experience with our Conditioning Lacquer Remover Pads, especially with the greasy feeling and effectiveness. We understand how frustrating it is when a product doesn’t work as expected and leaves unwanted residue.
We take product performance seriously, and this isn’t the experience we want for our customers. Your feedback is valuable, and we’re committed to improving our products.
Our customer service team has reached out to get more details and make it right. Thank you for sharing your review—it helps us improve. We hope to exceed your expectations in the future.
- MMarilynI recommend this productRated 5 out of 5 stars1 week ago5 Stars
I love that I can do both hands with one pad
Was this helpful? - MPMaria Pace W.Verified BuyerI recommend this productSkin Tone LightPros Would Buy Again, ConditioningRated 5 out of 5 stars2 weeks agoThese are amazing!
Bought these for travel. Pretty pricey but really do work great.
Ease of UseRated 5.0 on a scale of 1 to 5Poor ExcellentLength of WearRated 3.0 on a scale of 1 to 5Poor ExcellentWas this helpful? - KCKarin C.Verified ReviewerI do not recommend this productSkin Tone MediumRated 1 out of 5 stars1 month agoHard Pass on these , way to much work to remove polish
Had to scrub hard to remove the polish which was London Town . Left an oily film then after washing my hands my nails and hands feel very dry .
I bought the kit and these came in , I was very hopeful in them BUT sadly that was not the case .
Ease of UseRated 1.0 on a scale of 1 to 5Poor ExcellentLength of WearRated 1.0 on a scale of 1 to 5Poor ExcellentWas this helpful?LLONDONTOWN1 week agoThank you for your feedback, Karin! We are truly sorry to hear about your disappointing experience with our Conditioning Lacquer Remover Pads. We understand your frustration with the difficulty in removing the polish and the unexpected results of feeling both oily and dry afterward. This certainly isn't the effortless, nourishing experience we aim to provide with our products.
We take great pride in creating products that make nail care easier and more enjoyable, so it's particularly concerning to hear that these pads required excessive scrubbing, especially with our own Londontown polish.
Our customer service team has reached out to gather more details and see how we can make this right. We appreciate you taking the time to share your review, as it helps us continuously enhance our products and services.
We hope you'll give us another opportunity to exceed your expectations in the future. - GLGay L.Verified BuyerI recommend this productSkin Tone LightPros Conditioning, Would Buy AgainRated 5 out of 5 stars1 month agoBest ever
The main reason I've left my nails bare is because of the remover . No matter how much I would nourish afterwards I would inevitably end up with peeling nails. Not only does this remove THREE layers of polish, but it leaves my nails unharmed. Wish I had found this product sooner.
Ease of UseRated 5.0 on a scale of 1 to 5Poor ExcellentLength of WearRated 5.0 on a scale of 1 to 5Poor ExcellentWas this helpful?